Refund policy

No Returns or Refunds Policy

Thank you for shopping with us. We are committed to providing high-quality products and a positive shopping experience. Please take a moment to review our No Returns or Refunds Policy before completing your purchase.

All Sales Are Final

All products purchased through our store are considered final sale. We do not accept returns, exchanges, or provide refunds for any reason, including but not limited to:

  • Change of mind

  • Incorrect purchase

  • Dissatisfaction with product features

  • Accidental orders

  • Gift purchases that are unwanted

Product Information

We encourage all customers to carefully review product descriptions, images, and details before completing a purchase. If you have questions about any item, please contact our support team prior to placing your order. We are happy to provide additional information to assist you in making an informed decision.

Damaged or Incorrect Items

In the rare event that you receive a product that is damaged during shipping or incorrect, please contact us within 48 hours of delivery with clear photos and your order number. While we do not offer refunds, we will assess the issue and may provide a replacement or store credit at our discretion.

Order Accuracy

Please double-check that your shipping address, product selection, and payment details are correct before submitting your order. Once an order is placed, we are unable to modify or cancel it.

Customer Support

If you have any questions regarding this policy or need assistance before placing an order, our team is here to help.
Contact us: cardvaultnz@outllook.com